A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes

Ahmet Kala; Cem Özkurt; Bilal Emre Yahyaoğlu

doi:10.35377/saucis...1704169

EN

A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes

Abstract

Integrating Industry 4.0 (I4.0) technologies into warehouse management critically enhances strategic performance. However, existing studies often overlook the causal relationships between strategic outcomes and the transparency of technology prioritization. This study proposes a hybrid multi-criteria decision-making (MCDM) framework integrating Fuzzy DEMATEL to determine the relative weights of strategic outcomes, Fuzzy ELECTRE II to rank technologies, and SHAP-based Explainable Artificial Intelligence (XAI) to enhance model transparency and interpretability. The analysis relies on Delphi-based expert evaluations from 12 senior industrial engineers across three manufacturing firms. The results reveal that Cost Reduction (weight = 0.225), Operational Efficiency (0.097), and Inventory Management (0.115) are the most critical strategic outcomes. Artificial Intelligence, Internet of Things, and Big Data Analytics emerged as the top-ranked technologies based on ELECTRE II scores. SHAP analysis further identified Cost Reduction (SHAP value: +1.62), Customer Satisfaction (SHAP value: +0.50), and Real-time Data Processing (SHAP value: +0.40) as the primary drivers behind the technology rankings. The proposed framework offers a transparent, interpretable, and causally grounded decision-support model for aligning digital transformation investments with strategic warehouse performance objectives.

Keywords

References

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Details

Primary Language

English

Subjects

Computer Software

Journal Section

Research Article

Authors

Ahmet Kala ^*
0000-0002-0598-1181
Türkiye

Cem Özkurt
0000-0002-1251-7715
Türkiye

Bilal Emre Yahyaoğlu
0009-0000-5113-9959
Türkiye

Early Pub Date

October 13, 2025

Publication Date

December 29, 2025

Submission Date

May 22, 2025

Acceptance Date

August 22, 2025

Published in Issue

Year 2025 Volume: 8 Number: 4

DOI

https://doi.org/10.35377/saucis...1704169

IZ

https://izlik.org/JA44CS53PX

Cite

RIS / Bibtex

APA

Kala, A., Özkurt, C., & Yahyaoğlu, B. E. (2025). A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes. Sakarya University Journal of Computer and Information Sciences, 8(4), 664-676. https://doi.org/10.35377/saucis...1704169

AMA

1.Kala A, Özkurt C, Yahyaoğlu BE. A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes. SAUCIS. 2025;8(4):664-676. doi:10.35377/saucis.1704169

Chicago

Kala, Ahmet, Cem Özkurt, and Bilal Emre Yahyaoğlu. 2025. “A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes”. Sakarya University Journal of Computer and Information Sciences 8 (4): 664-76. https://doi.org/10.35377/saucis. 1704169.

EndNote

Kala A, Özkurt C, Yahyaoğlu BE (December 1, 2025) A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes. Sakarya University Journal of Computer and Information Sciences 8 4 664–676.

IEEE

[1]A. Kala, C. Özkurt, and B. E. Yahyaoğlu, “A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes”, SAUCIS, vol. 8, no. 4, pp. 664–676, Dec. 2025, doi: 10.35377/saucis...1704169.

ISNAD

Kala, Ahmet - Özkurt, Cem - Yahyaoğlu, Bilal Emre. “A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes”. Sakarya University Journal of Computer and Information Sciences 8/4 (December 1, 2025): 664-676. https://doi.org/10.35377/saucis. 1704169.

JAMA

1.Kala A, Özkurt C, Yahyaoğlu BE. A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes. SAUCIS. 2025;8:664–676.

MLA

Kala, Ahmet, et al. “A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes”. Sakarya University Journal of Computer and Information Sciences, vol. 8, no. 4, Dec. 2025, pp. 664-76, doi:10.35377/saucis. 1704169.

Vancouver

1.Ahmet Kala, Cem Özkurt, Bilal Emre Yahyaoğlu. A Hybrid Fuzzy DEMATEL–ELECTRE Framework for Evaluating the Impact of Industry 4.0 Technologies on Warehouse Management Strategy Outcomes. SAUCIS. 2025 Dec. 1;8(4):664-76. doi:10.35377/saucis. 1704169